Shipping policy
Delivery Policy
Last updated: September 27, 2026
This delivery policy applies to goods purchased directly through https://r2k64t-cp.myshopify.com/.
Delivery Area
We currently ship to eligible addresses within the United States. The destination options are determined by the checkout process. If a destination cannot be selected during checkout, delivery will not be made.
Orders will be processed and dispatched from the United States. If the origin of order processing changes, the policy and corresponding Merchant Center settings for the relevant products will be updated before the affected products are listed.
Order processing
Orders are usually processed within 7 to 15 working days after successful payment authorization. Working days refer to Monday to Friday, excluding US federal holidays.
Orders submitted after 5 p.m. Central Time will be processed starting on the next working day. The processing time is independent of the carrier's transportation time. If there are delays in logistics affecting the order, we will contact the customer using the information provided at checkout.
Estimated delivery time
The standard carrier's delivery time is 7 to 15 working days from the date of shipment. The estimated total delivery time is 15 to 30 working days, including 7 to 15 working days for processing and 7 to 15 working days for transportation.
The delivery date is an estimated time and is not guaranteed. Weather, holidays, carrier interruptions, address issues, and other factors beyond our reasonable control may affect delivery.
Shipping Fee Information
For orders shipped to domestic addresses within the United States and meeting the eligibility criteria, standard shipping is free. Standard free delivery has no minimum order amount limit.
If express or other optional delivery services are provided, their prices and estimated delivery times will be displayed before the customer completes the checkout. After placing the order, we will not charge any undisclosed mandatory shipping fees, handling fees, or service fees.
Tracking
After completing the checkout, the customer will receive the order confirmation. When there is logistics tracking information, we will send a shipping confirmation including the tracking number after the shipment is made. The tracking information may take 24 to 72 hours to take effect in the carrier's system.
Address changes and delivery issues
The customer is responsible for providing a complete and accurate delivery address. If you need to correct the address, please contact us as soon as possible. Once the process begins, the change cannot be guaranteed.
If there is a serious delay, loss, damage to the goods, or the goods have been marked as delivered but cannot be found, please contact ravidove8042@hotmail.com or +1 940-798-2032 using the order number and relevant details. We will jointly investigate with the carrier and provide an appropriate solution in accordance with this policy and applicable laws.